Smart Energy GB

Smart Energy GB​

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Every home will have the opportunity to upgrade to a smart meter, at no extra cost, as part of the national smart meter rollout. The rollout is an essential technology upgrade, unprecedented in its scale, to improve Great Britain’senergy infrastructure.

 

Smart meters are the simple way to visualise your energy use. They come with an in-home display that shows how much energy you’re using in pounds and pence, and enable accurate bills instead of estimates. 7 million smart meters have already been installed in the UK, providing customers with greater information relating to their energy use; every home is to be offered a smart meter by 2020. Smart meters replace the traditional meters we currently have in our homes.

 

The Smart Energy GB in Communities fund is a central part of Smart Energy GB’s work to ensure everyone in Great Britain hears about smart meters and knows how to use them to get their gas and electricity under control. We received a grant in September 2017 to help spread the word about smart meters to people in the North Tawton area.  We want to offer objective advice to allow people to decide if a smart meter is right for them and dispel some of the myths surrounding this new technology.

 

The funding allowed us to educate, reassure and answer queries relating to getting a smart meter, our particular focus within this project was the over 65s without personal internet access. Much of the information on smart meters is available online and we feel that everyone should have access to all the material so they can make an informed decision.

 

The fund is managed by Charities Aid Foundation (CAF), which has 45 years’ experience in designing and delivering strategic grant-making programmes to part of the Smart Energy GB in Communities programme, which is being delivered by a consortium of charities - National Energy Action (NEA), Energy Action Scotland (EAS) and CAF. 

 

We undertook a range of workshops and advice surgeries in North Tawton and the surrounding area.

 

This project has now finished, however, if you have any queries relating to smart meters, please contact us and we will be happy to help. 

 

Please see below for some answers to some frequently asked questions:

 

Do I have to have a SMART Meter?

SMART Meters are not mandatory, it is your choice as a consumer if you wish to have one installed. However all of the major energy suppliers have to offer you the chance to have a SMART meter by 2020 and you can ask your supplier for a SMART meter to be installed. Also, it is worth noting that eventually they will stop the manufacture of normal meters, if you have a fault with your meter in the future it may have to be replaced with a SMART meter if your supplier isn’t able to source a traditional meter.

 

Do I pay for a SMART Meter?

No, you should not pay any fee for the SMART meter to be installed or for the home energy display unit, if someone asks for money to install a SMART meter it is a scam.

 

Why would I want a SMART Meter?

SMART Meters are very useful if you find the manual reading of your meter difficult, or if you don’t like energy company representatives visiting your property to read the meter. They are designed to see an end to estimated billing, which can cause consumers a great deal of distress and lead to a large number of over-payments.  The home energy display can help you identify high energy using appliances, or reveal the consumption of appliances being left on stand-by and gives you your consumption information in pounds and pence, which is easier to understand.

 

Can I change fuel supplier, I like to switch to get the best deal?

Currently you can switch supplier, although the tariff information will disappear from the home energy display and you may have to take manual meter readings again for your new supplier. There are two generations of meters; SMETS1 & SMETS2. SMETS1 meters communicate with one supplier, SMETS2 have been introduced to overcome this issue and will communicate with a data control company which will then feed consumption information to your supplier, this means you will be able to switch and maintain all functionality. Only SMETS2 meters will be installed from July 2018 and a software change will happen to all SMETS1 meters to make them compliant before 2020.  

 

Will a SMART meter work in every home?

Unfortunately not all homes are suitable for a SMART meter, this is due to difficult access to the meter, a long distance from the meter to the home, certain wall construction types hamper the signal and areas of low mobile phone signal. The SMETS2 meters have been introduced to try and overcome some of these issues, namely poor phone signal, but it is important to make your supplier aware of any of these matters when they offer you a SMART meter, so they can check if your property will be suitable.

 

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  Email: info@devondare.org

 

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DARE | Devon Asscociation for Renewable Energy

Devon Association for Renewable Energy